IT Services
Backup and Disaster Recovery
Cyber Security
Help Desk Services
Server Support
Cyber Security
Security as a Service
Today's Technology’s professional engineer can plan, implement, audit, monitor and manage your data and network security solutions for your company. The question is not if you will be attacked, but when? Are your defenses in place and are they up to par? Today's Technology can help you create a network and data security solution that prevents you from being the next victim of a Cyber Crime attack.
Network and data security is not just Antivirus software and a firewall; it requires multiple layers of security. Based upon your company’s size, needs and budget, Today's Technology will develop a custom security solution. The solution will incorporate Antivirus/Malware software, security patch management, end user training and of course a great firewall.
Today's Technology always recommends Unified Threat Management (UTM) appliances. A UTM is the traditional firewall that has evolved into an all-inclusive security product. A UTM contains the following:
- Firewall/VPN
- IPS – Intrusion Prevention System
- Behavioral Based Intrusion Detection
- Application Control
- Web Filtering
- ATP – Advanced Threat Protection
- Anti-Malware
- WAN Optimization
- WAP Control
- Endpoint Protection
- Authentication
Backup and Disaster Recovery
What are Onsite and Offsite Backup?
Onsite backups are kept at your business location. The storage media can range from USB drives, external hard drives, tape drives and network attached storage (NAS) drives. There are different types of backup software that can provide file backup, block level, or imaging solutions. The size and needs of your business will dictate what combination of software and storage media you require. As with anything, the better the solution, the more costly it is. With proper onsite backup, you can rapidly recover files with minimal downtime. However, there are circumstances that onsite backups cannot resolve.
Offsite backups are kept offsite at a different location. You can either ship copies of your storage media to an offsite location or use an online third party backup service to the cloud. Online backup services are more cost-effective and more reliable. Offsite backups are necessary in times of power failure, theft and natural disasters. For example, the building burns down and your servers and your onsite backup storage media are both destroyed.
What is Disaster Recovery?
Disaster recovery means proactively preparing for recovery from a natural or man-made disaster. For businesses, the critical aspect of disaster recovery is technology and business continuation, which means enabling your business to continue running efficiently immediately after a disaster.
Business continuation is highly important as it helps ensure that all business functions will be back online and available to clients, vendors and other entities that require access.
The most effective way to avoid the potentially crippling effects of data loss is a combination of both onsite and offsite backup solutions. For the safety and security of your business, Today's Technology recommends implementing a system that uses both onsite and online backups.
Today's Technology Solution
Today's Technology uses Shadow Protect for our Onsite and Online Server Imaging Backup solutions. With Online Server Imaging your server is imaged in its entirety and backed up off site. In the event of a disaster, your server’s image can be mounted on a Virtual Server and accessed on line via the Internet within hours. This ensures your business continuation needs are meant and your office, staff, and clients have minimal down time.
Helpdesk Services
Helpdesk Support Services
Our helpdesk service is aimed at assisting employees round-the-clock to solve simple problems over the phone such as providing systematic instructions regarding hardware, software and other applications. Setting up an in-house helpdesk team has a considerable cost associated with it. By leveraging Fedcom’s dedicated and friendly team of professionals you can keep costs down and provide top notch helpdesk support to your staff.
Desktop Support Services
Some problems cannot be solved simply by talking on the phone. Fedcom also provides remote and onsite Desktop Support.
At Today's Technology, we utilize remote administration, which is a method that allows our technical support team members to take control of a client’s computer from a remote location. This allows us to provide seamless Desktop Support Services for all sorts of issues- simple or complex!
Using remote desktop software enables hour IT techs to help users immediately, there is no need to waste precious time waiting for us to drive to your location. Our reliable IT support professionals may use remote desktop software to even restart or shut down your desktop workstations. All our professionals and team members go through extensive background checks to ensure that all your data is retained safely with us.
What Are The Benefits Of Using Such Services?
You need to direct your time and efforts to your business, vendors and clients. It is not practical for you to troubleshoot and conduct routine IT maintenance. Here is where Today's Technology’s professionals come in, our help desk and desktop services provide you a number of benefits like:
- 24/7 support, anytime, anywhere!
- Save resources like time and money
- Reduce downtime and boost productivity
- Highly skilled and trained professionals available all day.
Server Support
Why Today's Technology for Server Management?We believe in providing the best server management solutions to our clients at the best rates, here are some of the other reasons, which make us standout.
Hosted, In-House and Hybrid Server Solutions
Today's Technology provides server solutions that fit your company’s needs. We can accommodate the traditional in-house hosted server solutions but we also support and implement Cloud Hosted and Cloud Hybrid Solutions. The Cloud is the future and we can assist your organization to migrate all your servers to our data center.
Our hosted solution benefits are:
- Improved security and access
- Capital cost reduction
- Numerous layers of redundancy, including, network and power
Monitoring
Our exceptionally certified system and network engineers are dedicated to providing clients with seamless service. Our monitoring includes 24x7x365 coverage for problems and taking proactive measures when issues are discovered. Some of the items monitored include:
- Uptime and Accessibility
- Hardware
- Server Events
- File and Disk Space
- CPU Usage
- Web
- Performance
- OS Patching.
To learn more about Today's Technology Services, give our certified IT professionals a call at 3375801663 today. You can also email us by clicking the button below.
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